ORDERS & RETURNS

Orders at Demonsurfboards.com

Orders are placed at Demonsurfboards.com will be made via the Internet at the website: http://Demonsurfboards.com 24/7 ( 24 hours 7 days a week). The customer will receive the order confirmation by email.

 

 

User registration

To register on the site Demonsurfboards.com, please use the “Login” option and enter the requested data. The registration process is simple. We collect only the information necessary to be able to identify, contact and provide personalized service.
The method comprises of  two phases:
1) Introduction of the information requested by the site.

2) Confirmation of registration: after entering the requested information, you will receive an e-mail address you provided a message that will allow you to complete the registration process and enjoy the benefits of being part of the community of Demonsurfboards.com.

The user of the site Demonsurfboards.com is responsible for the access to your account (username and password) in order to ensure the confidentiality of their data.

Registration is not mandatory to carry out purchases.

My account

The user of the site Demonsurfboards.com is responsible for the access to his account (username and password) in order to ensure the confidentiality of their data. Through the “My Account” option the user can view or change personal data, edit list of addresses, see the made orders or to change the password.

In case of misuse of the site and regardless of the legal procedure applicable Demonsurfboards.com reserves the right to cancel the user registration, remove orders and any other type of content.

Demonsurfboards.com guarantees the confidentiality of any data supplied by its customers. The collection and processing of data is carried out safely, preventing its loss or manipulation.

Demonsurfboards.com will not disclose or sell the data of its customers to third parties. All information is confidential. Access to information is restricted, and this is used only for communication with the client, processing of orders, including payment, shipping and after-sale.

All clients have the right to access, rectification, cancellation and opposition of their data. If you wish, at any time, to no longer be part of Demonsurfboards.com database you may exercise this right through a simple e-mail: info@demonsurfboards.com

Forms of payment
Before completing the order process, you must choose one of the payment methods available on site.
The purchases will only be sent after payment confirmation.

 

The payment methods available on Demonsurfboards.com are:

– Bank transfer ;

– Payment by personal pickup ;

Exchanges and Returns

To exercise the right of withdrawal, the Customer must return the goods with registrated post within 30 days from the receipt of the order. This goods must be new, complete without the signs of any demage or use at the time of return of the order. The goods must be returned to us in original packaging without any demage. If you want to return the order, please send us an email to info@demonsurfboards.com and specify the order number or call us. Please attach the order and send to

Bc. Jozef Vengloš

V záhradách 2032/12
Bratislava-Staré Mesto
81102
Slovakia

The right to return the product can only be accepted for products in their original condition and complete (packaging, accessories, manuals) and in unused condition.

Products returned incomplete, damaged or used will not be accepted for return.

In case of exercising of the right to withdraw, Demonsurfboards.com will endeavor to refund the customer quickly, protecting, however, that this time depends on the assessments that will be made to the material, with a maximum duration of 15 days (counted frin the arrival at Demonsurfboards.com headquarters). The customer will be reimbursed by bank transfer.

Exceptionally, during the Christmas shopping – from 16 November to 17 December – the trade deadline is extended to January 10, this extension not being applicable to reimbursements of value – for reimbursement of value remains the period of 15 days from receipt of order.

Demonsurfboards.com does not accept returns in situations where no modalities and times planned by the relevant legislation for notification of exercise of the retraction have been met; or if the product is not packaged in original packaging or not accompanied by all the original content.